Who can I talk to about Disability Benefits?

Who can I talk to about Disability Benefits?

By Hogan Smith

Updated 02/19/2025


If you need help navigating the disability benefits process, it’s important to know who to contact to get the information and support you need. Whether you’re applying for Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI), or another form of disability assistance, there are several resources available to help guide you through the process. Here's who you can talk to about disability benefits:

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Social Security Administration (SSA)

The Social Security Administration (SSA) is the primary agency that administers both SSDI and SSI benefits. They can provide information about eligibility requirements, application processes, and the status of your claim.


  • Call the SSA: You can reach the SSA by calling their toll-free number at 1-800-772-1213. A representative can answer questions, help you understand the application process, and provide guidance if you need assistance.
  • Visit the SSA Website: The SSA website at www.ssa.gov is a valuable resource. You can find information about the disability benefits application process, track your claim status, and access frequently asked questions (FAQs).
  • Local SSA Office: You can also visit a local SSA office for in-person assistance. Use the SSA office locator on their website to find the nearest office.


Disability Advocates and Lawyers

While not required, disability advocates and lawyers can be very helpful when applying for disability benefits. They can assist you with understanding eligibility requirements, gathering necessary documentation, and filing your claim. If your claim is denied, they can also represent you during the appeals process.


  • Disability Advocates: These are professionals who specialize in helping individuals with disabilities navigate the process of applying for benefits. They typically charge a fee that’s contingent on your approval, meaning they only get paid if you win your case.
  • Disability Lawyers: If you need legal representation or are facing a disability denial or appeals process, a disability lawyer can be a valuable resource. Lawyers can help ensure that your claim is properly filed and increase your chances of success. They can also represent you during hearings and the appeals process.


State Disability Offices and Programs

Many states have their own programs and resources to assist individuals applying for disability benefits. If you're applying for SSI or SSDI, state programs may be able to offer guidance and support tailored to your local requirements.


  • State Health and Human Services: Some states have programs that assist with disability benefits or other financial assistance for people with disabilities. Reach out to your state’s health and human services department for more information.
  • State Disability Programs: Certain states, like California and New York, have their own state-specific disability programs that can provide temporary assistance while you wait for your SSDI or SSI approval. These programs can offer short-term benefits or assistance with the application process.


Nonprofit Organizations and Support Groups

Nonprofit organizations and support groups can provide valuable resources for individuals applying for disability benefits. These organizations often offer free advice, resources, and guidance throughout the process.


  • National Organizations: Organizations like the National Organization of Social Security Claimants' Representatives (NOSSCR) and the Disability Rights Education & Defense Fund (DREDF) provide valuable information for applicants.
  • Local Support Groups: Many local community-based organizations offer peer support groups for individuals navigating disability benefits. These groups can provide emotional support and share helpful tips based on others' experiences with the disability benefits system.


Medical Professionals

Your medical providers are essential in the disability benefits process. The SSA requires extensive medical documentation to support your claim, and your doctors can help with this. Here's how they can assist:


  • Provide Medical Records: Your doctors can supply detailed medical records, test results, and opinions about your ability to work.
  • Doctor’s Statement: A statement from your treating physician about how your condition limits your ability to work can strengthen your case for disability benefits.
  • Specialists: If you see any specialists for your condition, make sure to include their documentation as well. This shows that you are receiving comprehensive care for your disability.


Social Workers or Case Managers

Some individuals find it helpful to talk to a social worker or case manager, especially if they are dealing with complex medical or personal issues. These professionals can help coordinate care, gather necessary documents, and guide you through the disability benefits application process.


  • Social Workers: Many hospitals or healthcare providers have social workers who assist patients with accessing resources like disability benefits. They can help with the paperwork and assist with documentation.
  • Case Managers: If you are working with a case manager for your medical care, they may be able to help you navigate the Social Security Disability application process and provide advice on your claim.


Online Forums and Disability Communities

While not official sources, online forums and disability communities can provide support and advice from individuals who have gone through the disability benefits process. You can find tips, shared experiences, and recommendations for the best ways to navigate your claim.


  • Online Communities: Websites like Disability Benefits Help and forums on Reddit’s Disability community can offer advice and insights from people who have been through the process themselves.

How Hogan Smith Can Help

At Hogan Smith, we specialize in assisting individuals with disability benefits applications and appeals. If you're having trouble navigating the system or need help gathering documentation, we can help. We offer services like:


  • Assistance with SSDI and SSI applications.
  • Appeals and hearing representation if your claim is denied.
  • Gathering necessary medical and work history documentation.

Contact Hogan Smith Today

If you’re ready to apply for disability benefits or need assistance with your claim, Hogan Smith is here to help. Contact us today for a free consultation, and we’ll guide you through the process.


Further Reading

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Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

A black and white icon of a newspaper on a white background.

Updated February 10, 2025

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