Social Security Administration (SSA) Staff

The first place to go for help is the Social Security Administration (SSA) itself. The SSA is the federal agency that administers Social Security benefits, and its representatives can provide information and support for the following:

• General Information: If you have questions about eligibility, benefit amounts, or the application process, the SSA can provide detailed answers.
• Application Assistance: The SSA can help you understand the steps involved in applying for SSDI, SSI, or retirement benefits. However, SSA staff are not allowed to give legal advice or assist with appeals if your claim is denied.
• Contacting the SSA: You can contact the SSA through their toll-free number at 1-800-772-1213 (or TTY 1-800-325-0778 for the hearing impaired), or visit your local Social Security office for in-person assistance.

Disability Lawyers or Advocates

If you are applying for Social Security Disability benefits (SSDI or SSI) and need help with your claim, disability lawyers or advocates can be extremely valuable. These professionals specialize in handling Social Security claims, including helping you file your application and representing you during the appeals process if your claim is denied.

• Lawyers: A disability lawyer can help you with every step of the process, from completing your application to gathering medical records and representing you in hearings before an Administrative Law Judge (ALJ). Most disability lawyers work on a contingency fee basis, meaning they only get paid if your claim is approved.
• Advocates: Disability advocates are non-lawyer professionals who assist with disability claims. They can help you with application forms, gather medical evidence, and guide you through the process. Like lawyers, advocates typically work on a contingency fee basis.

Social Workers

Social workers, especially those specializing in disability services, can help you understand the Social Security benefits process. They can also assist with:

• Application Assistance: Social workers often work with individuals who are applying for SSI and SSDI benefits, helping you navigate the paperwork, gather medical documentation, and provide emotional support during the process.
• Connecting You to Resources: Social workers can also help you access additional resources, such as community services, medical care, and financial aid programs.

Local Non-Profit Organizations

There are a number of non-profit organizations that offer free or low-cost assistance to individuals seeking Social Security benefits. These organizations may offer:

• Benefit Counseling: Non-profits often provide benefit counseling services to help you understand your eligibility for SSDI, SSI, and other federal benefits.
• Application Support: Some organizations can help you file your application for Social Security benefits, providing support for those with complex cases or individuals who need extra help understanding the paperwork.
• Appeals and Representation: If your claim has been denied, certain non-profits may offer representation services to help you file an appeal.

Advocacy Groups for Disabled Individuals

There are various advocacy organizations dedicated to supporting individuals with specific disabilities, such as:

• The National Organization of Social Security Claimants' Representatives (NOSSCR): This organization helps connect individuals with qualified lawyers and advocates who can help with Social Security claims, especially for those applying for SSDI or SSI.
• The Arc: The Arc is a national advocacy organization that supports people with intellectual and developmental disabilities. They can help you understand your eligibility for SSI and provide assistance in filing applications.
• The Disability Rights Education & Defense Fund (DREDF): This organization focuses on protecting the civil rights of people with disabilities and can provide guidance and resources to assist with Social Security claims.

Senior Centers or Agencies on Aging

If you are an older adult seeking retirement benefits or SSI, senior centers or local agencies on aging can be helpful. These organizations provide:

• Help with Retirement Benefits: If you are nearing retirement age, senior centers can provide assistance with applying for Social Security retirement benefits.
• Information on Eligibility: Agencies on aging can help you understand the requirements for SSI and SSDI for seniors, and they may also be able to assist with completing your application.

Your Healthcare Providers

If you’re applying for SSDI or SSI due to a disability, your healthcare providers (doctors, specialists, therapists, etc.) are essential in providing the necessary medical evidence for your claim. They can assist by:

• Documenting Your Condition: Your doctors will provide medical records and detailed reports about how your condition affects your ability to work.
• Providing Opinions: A doctor's statement about your disability can significantly strengthen your claim, especially if it clearly outlines the limitations you face due to your condition.